Shipping and Returns Policy

Shipping Policies

  • Shipping for Fresh Meat is Monday to Wednesday ONLY. This is to prevent the unlikely lingering of your package at a FedEx warehouse over the weekend.

  • Most orders are shipped 3-5 business days from receipt.

  • We currently ship exclusively with FedEx Express, FedEx Ground, and FedEx Home Delivery. The option for Home Delivery or Ground is selected by FedEx and based on the classification of your delivery address as Commercial or Residential. Ceriello Fine Foods has no control over this determination. Shipping to Commercial addresses is generally cheaper.

  • All sauces and cured products ship FedEx Ground / Home Delivery. 

  • Fresh Meat is shipped by your choice of 2nd Day Air, Overnight or Priority Overnight, depending on your selection at checkout. In some areas, there is guaranteed one day delivery from our Williston Park, NY store using FedEx Ground / Home Delivery. If there is a cheaper option, we will contact you and/or partially refund your shipping and use the less expensive service.


Return Policies

  • Returns can be initiated by contacting us at 516 747 0277, tina@ceriellofinefoods.com or via our website's chat service.

  • While we can't take your food items back physically (per the NYS Department of Health), we are happy to make your order right via replacement items or store credits. In the case of FedEx-related delays or shipping problems (including breakage and spoiled food), we will advance the credit to the customer and dispute the issue with FedEx ourselves.

See our Frequently Asked Questions for more information.
SEE FAQS