FAQs
We generally ship Monday, Wednesday & Friday. If you are in the NY Tri-State Area, New England, or the Mid-Atlantic, your package will likely arrive in 2-4 business days, but further customers could have to wait up to 10 business days.
We currently ship exclusively with FedEx Express, FedEx Ground, and FedEx Home Delivery. The option for Home Delivery or Ground is selected by FedEx and based on the classification of your delivery address as Commercial or Residential. Ceriello Fine Foods has no control over this determination. Shipping to Commercial addresses is generally cheaper.
All sauces and cured products ship FedEx Ground / Home Delivery.
Fresh Meat is shipped by your choice of 2nd Day Air, Overnight or Priority Overnight, depending on your selection at checkout.
Returns can be initiated by contacting us as 516 747 0277 or tina@ceriellofinefoods.com.
While we can't take your food items back (per the NYS Department of Health), we are happy to make your order right via replacement items, store credits or refunds.
In the case of FedEx/UPS-related delays or shipping problems (including breakage and spoilage), we will advance the credit to the customer and dispute the issue ourselves.